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Close-up of a hand holding a smartphone displaying a secure digital portal, bright daylight, clean corporate tones, 35mm
Close-up of a hand holding a smartphone displaying a secure digital portal, bright daylight, clean corporate tones, 35mm
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Claims Desk

Direct claims and urgent support

Access immediate digital guidance for motor, medical, and commercial claims. We connect Malaysian drivers and business operators directly to top-tier insurers, bypassing traditional agent delays entirely.

Direct Assistance

Submit your support request

Submit your claim documents or general inquiries directly to our Kuala Lumpur desk. Our licensed support team reviews all submissions and responds within fifteen minutes via WhatsApp.

Common Questions

Answers to urgent queries

Find clear answers to common questions regarding claims filing, emergency roadside towing, and policy adjustments. For urgent matters, our team remains active 24/7.

How do I file a claim?

Is towing covered?

Can I update my policy?

Submit your police report, NRIC copy, and vehicle photos via our online portal. We process and submit to your insurer within 24 hours.

Yes, all comprehensive motor policies include free towing up to a specified distance. Contact our 24/7 hotline for immediate dispatch.

To change your address, vehicle registration, or cover details, submit a request through our support form with your active policy number.